Top Home Health Care Service Clinics in Chicago at a Glance
Updated April 2026 · 5 options reviewed
Finding a reliable Home health care service in Chicago takes more effort than it should. Most of the options that appear first in search results are there because of marketing spend, not because they consistently deliver the best results. This guide focuses on something more useful: which Home health care service options in Chicago have built a genuine reputation through patient care, not visibility. The options here were selected based on consistent patient feedback, confirmed active status, and the specific qualities that clients mention repeatedly. Not every option will suit every situation — availability, pricing and location all matter as much as the rating. Verify directly before committing.
Finding the Right Home Health Care Service in Chicago
Before settling on a Home health care service in Chicago, a few local realities are worth knowing. Pricing norms, wait times, and availability vary depending on which part of Chicago you are in. Most well-rated providers now offer online booking — but a quick phone call remains the most reliable way to confirm real availability. Some of the highest-rated options have waits of several weeks for routine appointments. Does the cheapest option represent the best value? Most reputable providers reserve a small number of priority slots that are never advertised publicly — mentioning urgency early often makes a real difference. What should you actually look for? Patient feedback volume matters more than star rating alone. A provider with 400 reviews at 4.6 is a far more reliable choice than one with 12 reviews at 5.0. Recency matters too — businesses change, and feedback from three years ago reflects a different operation.
Signs It Is Time to Book a Home Health Care Service in Chicago
Not every situation calls for immediate professional help. But some do — and waiting often makes things harder or more expensive to fix. Here are the clearest signals that now is the right time to act:
- You have a specific need that genuinely requires professional help.
- Previous attempts to manage it yourself have not resolved the problem.
- The cost of getting it wrong is clearly higher than the cost of professional support.
- You need a documented, accountable record of the work done.
- A trusted person in your life has suggested it is time to get help.
If any of these apply, the options on this page are a practical starting point. Contact two or three directly, describe your situation honestly, and pay attention to how clearly and quickly they respond. That first impression usually reflects how they operate.
In This Guide
Home Health Care Service in Chicago — In-Depth Profiles


Custom Home Care, LLC
If you only have time to research one home health care service in Chicago, Custom Home Care, LLC is where most people end up. Based in 2716 W Peterson Ave, the practice has built a reputation that holds up across over 200 patient visits — and the feedback is consistent.
The volume and consistency of reviews here sets this option apart in Chicago. Recent reviewers repeatedly mention the same strengths — always a stronger signal than a handful of five-stars from years ago. If your priority is consistent quality, this deserves a spot on your shortlist.
Patients consistently mention kind, responsive and great.
Weekday mornings and mid-afternoon tend to be quieter than early mornings or late afternoon at most professional practices.
Located along 2716 W Peterson Ave, the clinic takes appointments on (773) 561-4663 and online through their website.
“I am a newer employee at Custom Home care. I can not say enough about how impressed I am with this locally owned and operated home care company. The owners and management exemplify what good leadership should be. Some of the longest tenured staff I have come across in this industry. This is because …”
Opening Hours & More Reviews
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 8:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
“Lynn Bolger at Mather Place in Wilmette has been a wonderful resource, a caring listener, and a true partner in providing support for my mom. She is responsive, understanding, patient and above all kind. The support that Lynn and CHC has provided has made caring for an elderly pa…”
— Jody Weinberg, 4 months ago
“Our mother/mother-in-law has received excellent 24 hr care and assistance from two caregivers, Aurelia H and Norma, for many months and we cannot recommend them highly enough for their integrity, conscientiousness, kind and loving care to a client with often difficult behaviors a…”
— Marty Simpson, 4 months ago

Healthcare Plus Caregivers
Healthcare Plus Caregivers, located at 4648 W Diversey Ave, has quietly built one of the better reputations in Chicago. A 4.9-star rating from over 500 patients is not something you stumble into — it is earned through consistent care.
The volume and consistency of reviews here sets this option apart in Chicago. Recent reviewers repeatedly mention the same strengths — always a stronger signal than a handful of five-stars from years ago. If your priority is consistent quality, this deserves a spot on your shortlist.
Three qualities appear consistently in reviews: amazing, professional and warm.
Practices that follow up after an appointment tend to have higher long-term patient retention. A small signal worth noticing.
The clinic is at 4648 W Diversey Ave, Chicago, IL 60639, USA and accepts bookings by phone on (773) 596-9444 or through their website.
“Thank HCP you guys are amazing from the warm greeting at the entry door… and it’s so professionally done by the (2) lovely receptionist Carmen & Rachel always with a charming smile that makes your day brighter and always eager to assist it makes a difference when you’re recoginized as a human bei…”
Opening Hours & More Reviews
| Monday | 8:00 AM – 4:30 PM |
| Tuesday | 8:00 AM – 4:30 PM |
| Wednesday | 8:00 AM – 4:30 PM |
| Thursday | 8:00 AM – 4:30 PM |
| Friday | 8:00 AM – 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
“The staff here is so kind. The supervisor, Firilay has been exceptional, she has helped us navigate my moms home health and find the right caregiver for her and our family. We have had several help us and all have been helpful and kind to my mom. We are very happy with the servic…”
— Shameka Hurtado, 6 months ago
“I want to give a huge shout-out to Ferelei Gonzalez! She’s been absolutely incredible in finding the perfect caregiver for my dad. Her dedication and willingness to help us whenever we need it have made such a difference. We couldn’t have navigated this journey without her suppor…”
— Maggie E.S, 6 months ago

Healthcare Plus Homemakers
Healthcare Plus Homemakers at 3949 N Pulaski Rd earns its place here through steady performance rather than headline numbers. Around 170 patients have rated it 4.8 stars — and recent feedback is just as positive as the older reviews.
Recent feedback trends positively, which matters more than the overall average when assessing current service quality. The specifics clients mention most often suggest a provider that takes the work seriously. Best suited to those who want a reliable option without the uncertainty of an untested practice.
Professional, great and attentive come up repeatedly across patient feedback.
If you are nervous about any aspect of the appointment, saying so when you book usually gets a better result than hoping for the best.
Located along 3949 N Pulaski Rd, the clinic takes appointments on (773) 669-3338 and online through their website.
“I genuinely do not understand the bad reviews! I’ve been a customer here ever since my Nana had issues with living by herself, and since then, I’ve had such a great experience communicating with the staff. Edith in particular is always so professional, attentive, and quick to respond whenever I need…”
Opening Hours & More Reviews
| Monday | 8:00 AM – 4:30 PM |
| Tuesday | 8:00 AM – 4:30 PM |
| Wednesday | 8:00 AM – 4:30 PM |
| Thursday | 8:00 AM – 4:30 PM |
| Friday | 8:00 AM – 4:30 PM |
| Saturday | Closed |
| Sunday | Closed |
“Edith has been an excellent staffing coordinator to work with! She’s very professional, responsive, and always ensures that our staffing needs are met quickly and efficiently. She communicates clearly, follows up, and truly cares about providing great service. It’s always a pleas…”
— Jenifer Medina, 6 months ago
“Edith Avila is an amazing staffing coordinator! She’s always professional, kind, and goes above and beyond to help everyone she works with. Edith communicates clearly, makes scheduling smooth, and truly cares about both staff and clients. You can tell she loves what she does, and…”
— Nelvin Payes, 6 months ago

Home Instead
Home Instead rounds out the upper half of this guide. Based at 1165 N Clark St #700, the practice carries a 4.9-star rating from a handful of patients — dependable, professional care without the waitlists that come with the most high-profile options.
Home Instead offers a level of care that does not require joining a long waitlist to access. Patients highlight a no-pressure, professional experience — a quality that matters more than it sounds when booking around a busy schedule.
Across multiple reviews, one pattern emerges: professional, expert and kind.
First-time visitors often mention how smooth the check-in process feels here — the Saturday availability is also a practical plus for those with busy weekday schedules.
Weekday mornings and mid-afternoon tend to be quieter than early mornings or late afternoon at most professional practices.
Based at 1165 N Clark St #700, Chicago, IL 60610, USA, they operate at (773) 463-3500. Their their website usually has the most current availability.
“When my wife and I could no longer manage without help from a well-trained caregiver, we decided to work with Home Instead. We had done a good bit of research in order to sort out the many different options that come up if you look for this kind of help, and we weren’t sure what we were getting into…”
Worth knowing: Relatively few reviews — harder to gauge long-term consistency.
Opening Hours & More Reviews
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
“We called Home Instead when mom needed someone with her daily and soon we needed 24/7 care. The team quickly adjusted our care plan. Everyone we worked with was professional and very caring. My husband and I live out of state. We received updates from every shift through t…”
— Barbara McKinzie, a year ago
“All of the staff at Home Instead in Skokie were caring and supportive during my wife’s brief but intense time in hospice at home. The team went out of their way to accommodate our changing needs on very short notice. Home care can be complex, requiring expert case management in …”
— Thomas P, 10 months ago

Friendly Home Care
Friendly Home Care at 3427 N Milwaukee Ave closes this guide with a 4.9-star rating from around 80 patients. A practical option if your first choices are unavailable, with a track record that justifies its place on this list.
The volume and consistency of reviews here sets this option apart in Chicago. Recent reviewers repeatedly mention the same strengths — always a stronger signal than a handful of five-stars from years ago. If your priority is consistent quality, this deserves a spot on your shortlist.
Treatments available include about us and our services.
Recent patients highlight professional, great and friendly as the standout characteristics.
Saturday appointments are available, which is a meaningful advantage for patients working regular weekday hours.
If you are nervous about any aspect of the appointment, saying so when you book usually gets a better result than hoping for the best.
Based at 3427 N Milwaukee Ave, Chicago, IL 60641, USA, you can find availability information on their website.
“I was referred to this agency by a friend who had a very good experience. I contacted Elizabeth and explained my needs for my mother. An Italian speaking care giver was essential. Elizabeth provided the perfect fit. The individual is warm and outgoing and my mother (97) has taken a genuine likin…”
Opening Hours & More Reviews
| Monday | 9:00 AM – 5:00 PM |
| Tuesday | 9:00 AM – 5:00 PM |
| Wednesday | 9:00 AM – 5:00 PM |
| Thursday | 9:00 AM – 5:00 PM |
| Friday | 9:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 12:00 PM |
| Sunday | Closed |
“I recently found Friendly Home Care and I am happy I did! I needed caregiver services for my elderly client. Elizabeth, owner, was great to work with! She introduced me to three caregivers who all qualified, professional, and reliable. They’ve been providing my client great care!…”
— emily teige, 2 months ago
“We’ve had an excellent experience with Friendly Home Care as have other members of our family. Elizabeth and the team have been very thoughtful and conscientious about our care needs.
We recently needed to hire two nursing assistants for part of a 24-hour team. The candidates …”
— Acquisitions Acquisitions, 4 months ago
What Does a Home Health Care Service Cost in Chicago?
Pricing for Home health care service services in Chicago depends on the type of treatment or appointment, the specific practice, and your personal circumstances. At the lower end you are typically looking at standard appointments and routine services. More involved work — specialist work and premium or complex requirements — sits at the higher end of the range.
Always ask for a clear written quote before committing. In Chicago, pricing between similarly-rated providers can vary by 20-30% or more.
Which Home Health Care Service in Chicago Is Right for You?
The answer depends more on your situation than on rankings alone. Here is a straightforward breakdown based on what each clinic does best.
If you want the most patient feedback behind your choice, Healthcare Plus Caregivers has the largest volume of reviews in this area. More reviews means the rating is a more reliable reflection of consistent care rather than a lucky run of feedback.
If top-rated matters most, Custom Home Care, LLC sits at the highest rating on this list. Patients consistently highlight the same strengths across recent visits, which is a good sign the quality holds up.
If budget or waiting time is your main concern, Friendly Home Care offers a strong standard of care that does not require paying a premium to access. Worth including in your shortlist of calls.
One rule applies regardless of which you choose: call ahead to confirm availability before committing to any clinic. Popular practices in Chicago book up faster than most people expect — a two-minute call will tell you more than any comparison table.
Quick Comparison: Top 5 Home Health Care Service in Chicago
Use this table to scan ratings and patient feedback volumes before reading the full profiles below.
| Practice | Rating | Reviews | Status |
|---|---|---|---|
| Custom Home Care, LLC | ★★★★1/2 4.9 | 251 | Active |
| Healthcare Plus Caregivers | ★★★★1/2 4.9 | 568 | Active |
| Healthcare Plus Homemakers | ★★★★1/2 4.8 | 171 | Active |
| Home Instead | ★★★★1/2 4.9 | 30 | Active |
| Friendly Home Care | ★★★★1/2 4.9 | 79 | Active |
A Guide to Home Health Care Service Providers in Chicago
How do you find a trustworthy home health care service in Chicago? Call ahead, describe the issue, and pay attention to whether the response is specific and honest or vague and non-committal. That first conversation usually predicts the diagnostic process and the relationship that follows.
The field itself: Homecare is health care or supportive care provided in the individual home where the patient or client is living, generally focusing on paramedical aid by professional caregivers, assistance in daily living for ill, disabled or elderly people, or a combination thereof. Depending on legislation, other services can also be included in homecare.
Frequently Asked Questions: Home Health Care Service in Chicago
What should I look for when choosing a Home health care service in Chicago?
Prioritise: staff qualification levels, staff-to-resident ratios, accreditation history, and transparency about fees and what is included. Visit in person where possible — the atmosphere tells you far more than a website. Ask to speak with current residents or families.
What questions should I ask before choosing a Home health care service in Chicago?
Key questions: What is the full fee structure and what is not included? What is the staff turnover rate? How are medical emergencies handled? What is the process for raising concerns? A quality Home health care service in Chicago answers all of these openly and provides documentation on request.
How current are the Home health care service listings on this page?
All listings sourced from live Google Maps data. Last updated: April 2026. If you find an outdated listing, please contact us and we will update within 48 hours.
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Other Services in Chicago
How to Choose the Right Home Health Care Service for You
After reviewing the options above, the practical next step is clear: pick two or three that match your priorities and contact them directly. If cost is the primary factor, start with options that carry solid ratings at a lower price point. If the most thoroughly reviewed option matters most, go with the option that has the most patient feedback — it is the most reliable signal. If timing is the issue, mention your timeline upfront — most Home health care service providers in Chicago keep a small number of slots for urgent requests. Bookmark this page if you need to return. We update rankings as new review data comes in.


